Returns & Exchanges
At Florasis, we want you to be fully satisfied with your botanical-infused beauty purchases. If you are not completely happy with your order, we offer a hassle-free return process within 30 days of delivery.
Initiate Your Request
Contact our customer service team or visit our online returns portal with your order number and email address to start the process.
Prepare Your Package
Ensure the items are in their original packaging and unused. Securely pack the products to prevent damage during transit.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing